Payment Security
This Payment Security Statement outlines the procedures and standards maintained by DEAR HEART LIMITED, trading as Towelbartidy, regarding the processing of consumer transactions. These terms apply to all purchases made through www.towelbartidy.com.
- Payment Processing
Towelbartidy utilizes Stripe to facilitate the processing of payments made on our website. When you initiate a transaction, your payment information is handled through Stripe’s secure infrastructure. Please note that Towelbartidy and Stripe operate as independent entities. Stripe maintains its own protocols for security, risk management, and the monitoring of transactional integrity to detect and prevent unauthorized activity. - Accepted Payment Methods
We accept a variety of payment methods, including Visa, Mastercard, and American Express. Additionally, customers may utilize digital wallet services such as Apple Pay and Google Pay. These methods are integrated into our checkout process to offer a seamless transaction experience. - Transactional Security
In alignment with prevailing regulatory frameworks in New Zealand and the European Union, Towelbartidy implements reasonable measures to facilitate the secure handling of consumer information. While no digital transaction can be considered entirely free of risk, we follow industry-standard practices to manage the data provided to us during the payment process.
Your bank statement or credit card statement will reflect the charge under the descriptor: www.towelbartidy.com.
- Data Privacy and Compliance
Our commitment to data protection is governed by our Privacy Policy and our use of cookies. We strictly adhere to consent-based practices regarding non-essential cookies. Non-essential cookies are utilized only upon the explicit acceptance by the user via our website’s cookie banner. Detailed information regarding how we handle your personal data is available in our dedicated Privacy Policy. - Customer Support
Should you have any inquiries regarding the status of a payment or any transaction-related matters, please contact us at hanging@towelbartidy.com. We are committed to responding to all customer emails within 24 hours.
Company Information:
DEAR HEART LIMITED
Karen Haig, 7 Harcourt Street, Belleknowes, Dunedin 9011, New Zealand
Phone: +64 273071251
Email: hanging@towelbartidy.com