Our Story

Welcome to Towelbartidy, a brand established and operated by DEAR HEART LIMITED, headquartered in Dunedin, New Zealand.

Our story began with a simple appreciation for utility and organization within the domestic environment. We identified a need for straightforward, functional accessories that assist in maintaining order around the basin and bathing areas. Towelbartidy was formed to bring these functional items directly to households, focusing on a minimalist approach to everyday organization.

Every item offered through our website is curated with a focus on simplicity and ease of use. We prioritize a direct relationship with our customers, ensuring that each transaction is managed with professional diligence from our New Zealand base. Our commitment is to provide functional household accessories that serve their intended purpose effectively, reflecting the clarity and reliability we value in our operations.

Corporate Information
Brand Name: Towelbartidy

Legal Entity: DEAR HEART LIMITED

Registered Office: Karen Haig, 7 Harcourt Street, Belleknowes, Dunedin 9011, New Zealand

Contact Email: hanging@towelbartidy.com

Phone Number: +64 273071251

Legal Notice and Terms of Engagement
DEAR HEART LIMITED operates in compliance with the laws of New Zealand and adheres to the consumer protection standards applicable to our operations within the European region. We are committed to transparency and the ethical conduct of commerce.

1. Operational Conduct: All business activities, including product selection and customer service, are conducted directly by our team. We maintain full accountability for the products offered on www.towelbartidy.com.
2. Accuracy of Information: We strive to ensure that all information provided regarding our products and services is accurate and reliable. While we endeavor to maintain the integrity of our website, users acknowledge that the service is provided on an “as-is” basis.
3. Limitation of Liability: To the maximum extent permitted by applicable law, DEAR HEART LIMITED shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or the inability to access our website. Our liability for any claim shall not exceed the total amount paid by the customer for the specific product giving rise to the claim.
4. Jurisdiction and Governing Law: These terms and our business operations are governed by the laws of New Zealand. Any disputes arising from the use of our services or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of New Zealand, without prejudice to mandatory consumer rights applicable under the laws of your country of residence within the European Economic Area.
5. Consumer Rights: We respect the statutory rights of our customers. Nothing in these terms is intended to exclude, restrict, or modify any non-excludable rights or remedies you may have under applicable consumer protection legislation.

By continuing to use this website and engaging in transactions with Towelbartidy, you acknowledge that you have read, understood, and agreed to these terms.